Shipping Policy

Important Information

Order Cut-Off Time: 14:00 EST
Processing Time: 1–2 days (Monday to Friday)
Package Transit Time: 4–6 days (Monday to Friday)
Total Delivery Time: 5–8 business days
Shipping Costs: Free Shipping Within The United States

Shipping Process

After placing your order, you'll receive a confirmation email indicating that processing has started. Processing takes 1–2 days (Monday to Friday). Once your order is dispatched, you'll receive an email with tracking information so you can follow the status of your shipment. Package transit time is 4–6 days (Monday to Friday) and total delivery time is 5–8 business days.

Possible Delays

While we aim for timely delivery, delays may occur due to various reasons. If your order is delayed, please allow an additional 3 business days. If you still haven't received your order after this period, contact us at info@liorandmave.com so we can investigate.

Cancellations

If you wish to cancel an order, please contact us at info@liorandmave.com before the parcel has been dispatched. Once dispatched, cancellations are not possible.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please get in touch with us promptly at info@liorandmave.com, including clear photos of the issue. Once verified, we will arrange a suitable replacement or send the correct item at no additional cost.

Our customer service team is available from Monday to Friday 9:00 AM - 5:00 PM EST.

Email: info@liorandmave.com
Phone: +1 (917) 672-6807

Store Name: Lior & Mave

Lior & Mave is operated by Pyjama Commerce LLC, a company registered in the United States.

Company Address:
312 W 2nd St Unit #A2299
Casper, WY 82601
United States

Warehouse Address:
2nd Floor, Building 9, No. 887 Changchun West Road,
Jindong Economic Development Zone, Xiaoshun Town,
Jindong District, Jinhua City,
Zhejiang Province, China